Enter your user name and password on site dp.comstar.ru in section "for registered users". The Stats page showing the balance on your account will open.

Check the state of your account.
Probably, you ran out of money.

Enter your user name and password on site dp.comstar.ruu in section "for registered users". Then enter section "Payment", select "Internet-card" in the menu and type in the card number and password which you can find on the card under the protective strip.

You have to log in with the user name which has already been registered. Most likely you logged in now under a guest login (dpguest). Terminate the current modem connection and specify your unique user name and password, assigned during registration, in the set up parameters of the new connection.

May be you entered an incorrect card's password. Make sure the key-board is switched over to the Roman alphabet mode. Call user support service on tel. 956-2200 and check the password.

After you have registered and replenished your account (i.e. activated your Internet-card), log in again with your user name and password which were assigned during registration. You can register your e-mail address on the www.comail.ru site, In order to use the e-mail you will need a mail-client programme (Outlook, Outlook Express, BAT etc.) .

Terminate the current modem connection and set up a new connection, this time with your registered user name and password.